Submit a concern as a Helper
Send factual concern information to the organization’s Owners and Admins.
Who this is for: Explicitly assigned Helper accounts.
Help when this task is blocked
Before you start
Concern submission does not change member status or event admission.
Helpers cannot view or edit submitted concerns, including their own.
Steps
- Open your Helper workspace and choose Submit concern.
- Select the correct member.
- Enter a factual summary and the relevant details.
- Submit the form and read its confirmation.
Expected result
The concern is saved for review by the organization’s Owners and Admins. Submission does not send an event message or change admission.
If you cannot finish
I cannot reopen my submission
Helpers cannot view or edit submitted concerns, including their own.
The situation is urgent
For an urgent situation, use your organization’s outside-the-app escalation process.
Example: understand this in practice
A Helper submits a factual concern about Jordan and reads the confirmation. The Helper cannot reopen or edit that submission.
Names and situations are fictional.